Privacy | Solly Baby

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Privacy Policy

Solly Baby is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at Sollybaby.com, and how we collect and use that information.

The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.

The term “personal information” is defined as information that you voluntarily provide to us which personally identifies you and/or your contact information, such as your name, phone number and email address.

Use Solly Baby, including all materials presented herein and all online services provided by Solly Baby., is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

Solly Baby Orders. We collect a variety of personal information with each Solly Baby order. This includes:

  • Your name, address, email address and phone number. This information is shared with our shipping provider to ensure the safe delivery of your order. We use your email to communicate with you about your order and to manage our customer relationship with you. When you place an order you will be added to our mailing list from which you can unsubscribe at any time using the unsubscribe link in each email or by contacting us at info@sollybaby.com.
  • Your payment information. While we collect payment information for each order, we do not store any payment information on Solly Baby’s servers.

All personal information collected for an order is used exclusively for the fulfillment of that order and to manage our customer relationship with you. We only share your information with trusted third parties. They agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.

  • We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
  • We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
  • The Solly Baby website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

The information you provide is used to process transactions, send periodic emails and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.

The California Consumer Privacy Act of 2018 (the "CCPA") is a California law that gives California residents ("consumers"), the right to learn about and control certain aspects of how a business handles the personal information that a business collects about them. For purposes of this addendum, Solly Baby Company is referred to as "we" or "our". Pursuant to the CCPA, effective January 1, 2020, consumers have certain rights, including:

  • The right to know the categories of personal information we’ve collected and the categories of sources from which we got the information;
  • The right to know the business purposes for sharing personal information;
  • The right to know the categories of third parties with whom we’ve shared personal information; and
  • The right to access the specific pieces of personal information we’ve collected; and
  • The right to delete your information.
  • California residents also have the right to not be discriminated against if they choose to exercise their privacy rights.

CATEGORIES OF PERSONAL INFORMATION UNDER THE CCPA

Identifiers
We may collect your:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Personal/online identifier
  • Password
  • IP address

We collect this information in order to provide services, complete transactions, and market to you.

 

Personal information described in California Civil Code section 1798.80
We may collect your:

  • Phone number

We collect this information in order to provide services and complete transactions.

 

Protected classifications under California or federal law
We may collect your:

  • Age

We collect this information in non-specific terms in order to provide services and complete transactions.

 

Commercial information
We do not collect this information.

Biometric information
We do not collect this information.

Internet or other electronic network activity information
(browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement)
We may collect:

  • Browser type
  • Cookies
  • Device type
  • Domain names
  • Access time/logs

We collect this information to keep track of login information, tailor content to consumer interests, and personalize our website.

 Geolocation data

We may collect this information.
We collect this information to ensure that website traffic is redirected appropriately.

Audio, electronic, visual, thermal, olfactory, or similar information
We do not collect this information.

Professional or employment-related information
We do not collect this information.

Education information (information that is not publicly available)
We do not collect this information.

Inferences drawn from any of the above to create a profile about a consumer
We may collect this information.
We may collect this information to tailor on-site and off-site content to consumer interests.

* We disclose personal information for business purposes only.

YOUR RIGHTS UNDER THE CCPA:

Right to Opt-Out of Sale of Your Personal Information

Consumers have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, inform the consumer of what has been collected about them and who it has been sold or disclosed to. Consumers also have the right, at any time, to direct a business that sells personal information about them not to sell their personal information.

  • Solly Baby Company does not sell or share your personal information for monetary or other valuable consideration.

Right to Access / Data Portability

Consumers have the right to request that a business that collects personal information about them disclose the following: (1) The categories of personal information it has collected about that consumer; (2) The categories of sources from which the personal information is collected; (3) The business or commercial purpose for collecting or selling personal information; (4) The categories of third parties with whom the business shares personal information; (5) The specific pieces of personal information it has collected about that consumer.

  • To exercise your right to access, you can submit a Verifiable Consumer Request info@sollybaby.com.

Right to Deletion

Consumers have the right to request that a business delete any personal information about them. However, there are exceptions to this rule. For example, a business does not have to delete information if it is necessary to: a) complete a transaction; b) prevent illegal activity; c) exercise free speech; d) comply with a legal obligation; e) identify or repair errors that impair functionality; or f) otherwise use a consumer’s personal information, internally, that is compatible with the context in which the consumer provided that information.

  • To exercise your right to deletion, you can submit a Verifiable Consumer Request at info@sollybaby.com.

Right to Non-Discrimination

A business cannot discriminate against a consumer because the consumer exercised any of the consumer’s rights listed above.

CONSUMER REQUEST PROCESS

  1. You may submit a Verifiable Consumer Request by calling us toll free at 760-707-3243, or by sending an email to info@sollybaby.com.
  2. We will contact you within 10 days to confirm that we have received your request.
  3. We will then take steps to determine whether your request is a valid Verifiable Consumer Request. If you have an account, we may ask you to login to confirm this information. We will not ask you to create an account if you do not already have one. We will only ask for information that is reasonable in light of the nature of your request. In most cases, we will require at least two (2) pieces of identifying information to proceed with your request.
  4. When you submit a request for access:
  5. When you submit a request for deletion

QUESTIONS

If you have any questions about this California Privacy Rights, or any Solly Baby privacy practices, please contact us at info@sollybaby.com. You can also call us at 760-707-3243, or write to us at: 2441 Impala Dr. Carlsbad, CA 92010.

The Site may contain links to third party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We maintain security measures to protect your personal information from unauthorized access, misuse or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

If you opt-in to receive our newsletter, the option to unsubscribe will be included in every email. You may also access and correct your personal information and privacy preferences by contacting us with your request at info@sollybaby.com.

You may opt-out of Solly Baby SMS Mobile Messaging Service at any time. If sending in the US or Canada, text the single keyword command STOP to +1 (855) 641-2494. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.

You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. Updates to this Policy will be posted on this page.

If you have questions about our Privacy Policy, please contact us via email at info@sollybaby.com.